Privacy policy
Last Updated: March 24, 2026
CricMate Australia ("we," "us," or "our") operates www.cricmate.com.au. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our store.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
- Personal identification information (name, email address, phone number, shipping address, billing address)
- Payment information (processed securely through Shopify Payments)
- Order history and purchase information
- Device and browser information
- Cookies and usage data
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Communicating with you about your orders and our products
- Improving our website and customer service
- Sending promotional emails (with your consent)
- Preventing fraud and ensuring security
Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are processed through Shopify's secure payment gateway and we do not store your credit card information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Australian Privacy Commissioner
Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
Third-Party Services
We use Shopify as our e-commerce platform. Your information may be stored through Shopify's data storage, databases, and applications.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: squad@cricmate.com.au
- Phone: 1300 149 323
- Mobile: +61 493 101 282