Terms of service
Last Updated: March 24, 2026
Welcome to CricMate Australia. By accessing and using www.cricmate.com.au, you agree to be bound by these Terms of Service.
1. General Terms
By accessing our website, you agree to:
- Provide accurate and complete information
- Use the website for lawful purposes only
- Not engage in fraudulent activity
- Comply with all applicable Australian laws
2. Products and Pricing
- All cricket bats and equipment are described as accurately as possible
- Prices are in Australian Dollars (AUD) and include GST where applicable
- We reserve the right to modify prices without prior notice
- Product availability is subject to change
- Product images are for illustration purposes and actual products may vary slightly
3. Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Payment must be received before orders are processed
- We accept payment through Shopify Payments (credit cards, debit cards)
- You are responsible for ensuring payment information is accurate
4. Product Authenticity
CricMate Australia guarantees:
- 100% authentic premium cricket equipment
- Grade 1 and Grade 1+ English Willow as specified
- Genuine brand products (SS, SG, TON, etc.)
5. Intellectual Property
All content on this website, including:
- Text, graphics, logos, images
- Product descriptions and photography
- Website design and layout
Is the property of CricMate Australia and protected by Australian and international copyright laws.
6. Limitation of Liability
CricMate Australia is not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Delays in delivery due to circumstances beyond our control
- Improper use or care of cricket equipment
7. Product Use and Care
Cricket bats require proper care and maintenance:
- Follow manufacturer's knocking-in instructions
- Store in appropriate conditions
- Use appropriate protective equipment
- Inspect regularly for damage
Failure to properly care for your cricket bat may void warranty or return eligibility.
8. Australian Consumer Law
Nothing in these Terms limits or excludes any guarantees, warranties, representations, or conditions which cannot be excluded under the Australian Consumer Law.
9. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
10. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website.
11. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
12. Contact Information
For questions about these Terms of Service:
CricMate Australia
ABN: 655591147583
- Email: squad@cricmate.com.au
- Phone: 1300 149 323
- Mobile: +61 493 101 282
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
By using www.cricmate.com.au, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.