Shipping policy
Last Updated: March 24, 2026
CricMate Australia is committed to delivering your premium cricket equipment safely and promptly across Australia.
Shipping Methods
We offer complimentary Priority Australia-Wide Shipping to ensure your cricket bats arrive quickly and securely.
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
Estimated delivery times:
- Major cities (Sydney, Melbourne, Hobart, Brisbane, Adelaide): 1-3 business days
- Regional areas: 4-5 business days
- Remote areas: 6-9 business days
Please note: Delivery times are estimates and may vary during peak periods or due to unforeseen circumstances.
Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email
- Tracking number
- Link to track your package
Shipping Restrictions
We currently ship only within Australia. International shipping is not available at this time.
Delivery Issues
If your order:
- Has not arrived within the estimated timeframe
- Was delivered to the wrong address
- Arrived damaged
Please contact us immediately and we will aim to resolve the issue.
Signature Required
Due to the premium nature of our cricket equipment, signature confirmation may be required for high-value orders to ensure secure delivery.
Contact Us
For shipping inquiries:
- Email: squad@cricmate.com.au
- Phone: 1300 149 323
- Mobile: +61 493 101 282